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Terms & Conditions
Support & Maintenance | Product & Service Descriptions | SLA
Data Protection | Confidentiality | Compliance
Partner Management
Procurement

Terms & Conditions
Support & Maintenance | Product & Service Descriptions | SLA
Data Protection | Confidentiality | Compliance
Partner Management
Procurement

English
Deutsch

Service description

Proalpha Trust Center
Support & Maintenance
Product and Service Descriptions
SLA

For maximum Safety and Transparency

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Support and Maintenance

Proalpha

Service Level Agreement - Support

Service Level Agreement - Value Added Services

Proalpha ERP+

Böhme & Weihs Support & Maintenance Services

Corporate Planning Support & Maintenance Services

GEDYS IntraWare GmbH Support & Maintenance Services

tisoware Support & Maintenance Services

Product Life Cycle Policy

Guideline for ODBC access to proALPHA ERP databases

Product and Service Descriptions

Technical release upgrade

Upgrade service modifications

Service description Proalpha Cloud Platform Services

Proalpha ERP – Product Descriptions

Customer Experience

GEDYS IntraWare GmbH

I. Service Description SaaS and Service Level Agreement (SLA)

II. Product Description

Digital Shopfloor

ENIT Energy IT Systems GmbH

I. Service Description SaaS and Service Level Agreement (SLA)

II. Product Description

Financial Management & Spend Management

CP Corporate Planning GmbH

I. Service Description SaaS and Service Level Agreement (SLA)

II. Product Description

DIG GmbH

Service Description SaaS and Service Level Agreement (SLA)

Human Capital Management

Persis GmbH
Product Description

tisoware Gesellschaft für Zeitwirtschaft mbH

I. Service Description SaaS and Service Level Agreement (SLA)

II. Product Description 11.4a

Industrial AI Platform

Empolis Information Management GmbH

I. Service Description SaaS and Service Level Agreement (SLA)

II. Product Description

NEMO GmbH

I. Service Description SaaS and Service Level Agreement (SLA)

II. Product Descriptions:

NEMO
Qlik Sense

Archive

Here you can find older versions of our Product and Service Descriptions

Service Descriptions - Proalpha Business Cloud

Proalpha ERP+

Böhme & Weihs Support & Maintenance Services (valid until 11/29/2024)

Corporate Planning Support & Maintenance Services (valid until 11/29/2024)

tisoware Support & Maintenance Services (valid until 11/29/2024)

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